Nagoya Kanko Hotel

This was my first stay, and it was a wonderful Hotel.I accidentally made a Reservation for a smoking Room, but at check-in the staff immediately explained that they could deodorize it if needed, which put me at ease. Still, we don’t smoke, so I was worried it might bother us—but when we got to the Room, there was no noticeable smell at all, and we had a very comfortable stay.The IKYU Plan Diamond benefits were included, and we even received a Room upgrade (honestly not something I expected), which was a pleasant surprise. On top of that, sparkling wine and late check-out were also included—truly appreciated.The Room was comfortable, and the service felt properly attentive in the way you’d expect from a long-established Hotel. There are bell staff as well, and these days it’s rare to find in-room phones that connect easily to the front desk. The Hotel is spacious too—I feel this kind of classic Hotel experience is becoming quite precious.There are several restaurants in the Hotel, all with an upscale atmosphere. Next time I’d like to dine on-site. There’s also a bakery—exceptionally delicious without being overpriced—and they have pastries and cakes as well, so it was hard to choose.In the lobby café there was live music—it felt truly luxurious.I also appreciated the morning newspaper delivery service.On the front desk floor there are plenty of spacious sofa seats for guests to use freely. They offer complimentary drink service including excellent coffee; you can pick up books from the shelves and read them slowly on soft sofas—I found it very relaxing. It was Sunday with many weddings taking place, and seeing brides as well made me happy.I heard this historic Hotel has welcomed many distinguished guests in the past, and I could really feel how much effort goes into maintaining such high standards in every aspect—service quality included.As uniquely Japanese hospitality continues to fade with changing times, this Hotel stood out as truly exceptional.I would love to visit again.Thank you very much to everyone at the Hotel for your kindness during my stay.

I stayed for a Multiple Night Stay for a live concert. I’ve used various Hotels, but this one offered check-in at a private desk with a luxurious feel—I was surprised, as it was my first time experiencing that. The staff were also very pleasant. In the lobby, there was a large floral arrangement, and the fragrance filled the space, which made me feel happy. The amenities were well stocked, and the body soap and shampoo were BVLGARI. However, it was disappointing that there was no body wash towel. I would recommend it to friends and would like to stay again. Thank you very much.