Enjoy a memorable day surrounded by sweeping rural scenery and our proud private hot spring source, “Shiratama-no-Yu.”

Passing through the Hua Feng Gate, you enter another world. From the top of a small hill, enjoy the view surrounded by a six-thousand-tsubo garden, where quiet luxury resides.

  • We drove 4.5 hours from Tokyo to see the famous emerald-green Onsen for ourselves, and arrived to a grand entrance where many staff members warmly welcomed us.The moment you step inside, the luxurious, high-quality architecture lifts your spirits.The Onsen really is emerald green, with a strong sulfur scent that makes you feel you’ve come to a truly great hot spring. The intensity of the sulfur aroma rivals Kusatsu—maybe even stronger!? The large public bath is very spacious, and with several different baths to choose from, it never gets boring.With such high-quality Onsen and snowy scenery, it was so wonderful we could have stayed in forever.As for the meals, the sashimi was especially delicious. I did feel the breakfast buffet could have been a bit better, but given the reasonable price, I have no complaints. If it were closer, I’d come all the time—an Accommodation with an exceptionally high level of satisfaction.

    kaz388 2/23/2026
  • We stayed for two nights and three days. The Onsen was incredibly relaxing, and we ended up soaking three times a day—morning, afternoon, and night. The open-air bath was also spacious and airy, making it easy to unwind.Every meal was delicious, and the complimentary services in the lobby were a nice touch. There were also massage chairs, so we felt very relaxed throughout our stay.The staff were courteous and attentive, which made us feel comfortable and at ease. This is an Accommodation we’d love to visit again in a different season.

    Mina CHEN 2/6/2026

Facilities and Services

See All
  • Hot spring
  • Spa facility
  • Accessibility
Open-air bath / Free-flowing hot spring / Large public bath / Private bath / Sauna / Indoor pool / Room service
IN15:00~18:30
OUT10:00
Number of rooms104 rooms
Your childPermitted
PetNot allowed
Dog House Limited to 3 groups per day (first-come, first-served) Free of charge 1 house for one large dog or two small dogs (2 crates provided) — 1.8 tsubo (300 cm × 200 cm) 2 houses for medium and small dogs — 1 tsubo (174 cm × 174 cm) Equipped with a water dispenser, crates, food bowls, toilet tray, air conditioning, and running water *No dedicated staff are on site. *Please note that we cannot be held responsible in the event of an accident.

[Limited to 5 Groups per Day] Exclusive Plan for Niigata Residents [Includes ¥1,000 Facility Voucher]

IN 15:00~18:30
OUT 10:00
¥57,200
Dinner and Breakfast included ; 2 peopleTax included¥51,480
(USD 323.08)

Kaho's standard of joy and relaxation - High-quality Standard Plan【4.1~】

IN 15:00~18:30
OUT 10:00
¥59,400
Dinner and Breakfast included ; 2 peopleTax included¥53,460
(USD 335.51)

Kaho's standard of joy and relaxation - High-quality Standard Plan【4.1~】

IN 15:00~18:30
OUT 10:00
¥70,400
Dinner and Breakfast included ; 2 peopleTax included¥63,360
(USD 397.64)

【Exquisite Ingredients & Small Portions】Gourmet Kaiseki Cuisine with Carefully Selected Ingredients 【Limited to 5 Groups per Day】From 4,100 Yen~

IN 15:00~18:30
OUT 10:00
¥74,800
Dinner and Breakfast included ; 2 peopleTax included¥67,320
(USD 422.50)
  • Japanese-style Room
  • Capacity 2~4 people

Kaho's standard of joy and relaxation - High-quality Standard Plan【4.1~】

IN 15:00~18:30
OUT 10:00
¥70,400
Dinner and Breakfast included ; 2 peopleTax included¥63,360
(USD 397.64)

【Exquisite Ingredients & Small Portions】Gourmet Kaiseki Cuisine with Carefully Selected Ingredients 【Limited to 5 Groups per Day】From 4,100 Yen~

IN 15:00~18:30
OUT 10:00
¥74,800
Dinner and Breakfast included ; 2 peopleTax included¥67,320
(USD 422.50)

Best-Selling Stays

Rooms With Open-Air Baths Popular At Stays

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Relaxing Japanese-Style Accommodation

Stays With High Ratings

Stays Popular For Open-Air Bath

Recommended Accommodation For Honeymoon

Gourmet Stays

Hotel Popular For Public Bath

Pregnancy-Friendly Accommodation

Introduction of the Accommodation

Room

Room

Enjoy a slightly luxurious time in a Room that soothes both your mind and body.

Meal
Meal

Close to the sea and within reach of mountain nature, Tsukioka Onsen. We offer a rich selection of seasonal ingredients for spring, summer, autumn, and winter. Please enjoy the exquisite dishes prepared by our skilled chefs to your heart's content.

Onsen
Onsen

This hot spring is named 'Shiratama no Yu' for its skin-beautifying effects, leaving your skin smooth like a white pearl. Enjoy exploring the various baths to your heart's content.

Facilities and Equipment of Accommodation

  • The room
    The room
  • Hot Springs & Baths
    Hot Springs & Baths
  • Facilities & Services
    Facilities & Services
  • Meal
    Meal

Basic Information

Card information
VISA / MASTER / JCB / AMEX / DINERS / UnionPay
Pets
Not allowed
Dog House Limited to 3 groups per day (first-come, first-served) Free of charge 1 house for one large dog or two small dogs (2 crates provided) — 1.8 tsubo (300 cm × 200 cm) 2 houses for medium and small dogs — 1 tsubo (174 cm × 174 cm) Equipped with a water dispenser, crates, food bowls, toilet tray, air conditioning, and running water *No dedicated staff are on site. *Please note that we cannot be held responsible in the event of an accident.
BreakfastThere is no information about breakfast.
Your child
You can stay.
Children aged 0 to 2 may stay using Child Sharing Existing Bedding.
Room service
Available for use
Available hours: 15:00–23:00
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • × Shaving Gel/Foam
  • × Bath additives
  • ○ Yukata
  • × Nightwear
  • × Bathrobe
  • ○ Slippers
  • ○ facial cleanser
  • ○ Toner
  • ○ Lotion
  • ○ Makeup remover
  • ○ Cotton swab
  • ○ Cotton
  • × Clothing deodorizing spray
  • ○ Refrigerator
  • ○ Minibar
  • ○ Electric kettle
  • ○ Tea set (free)
  • ○ Television
  • ○ Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • ○ Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • ○ Hot spring
  • × Rooms with open-air baths available
  • ○ Open-air bath
  • ○ Free-flowing hot spring
  • ○ Large public bath
  • ○ Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • × Within a 5-minute walk from the station
  • × Within a 5-minute walk to the convenience store.
  • ○ Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • ○ Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • ○ Room service
  • × Room Service Available 24 Hours
  • ○ Barrier-free
  • × Childcare services
Indoor pool
Available period
---
Business Hours
08:00~18:00
Final admission time
17:00
Fee(Guest)
Paid ¥500
Fee(Non-guest)
---
Children's pool
Available
Age restriction
Pool shape
Rectangular
Pool size
Length 20m
Width 6m
Open year-round Enjoy a resort-like atmosphere all year in our spacious indoor heated pool. Usage fee: Adults ¥500, Children free
Esthetic Massage
Available
A space to make your stay at Kaho even more relaxing “Aroma Esthetic Salon Shiratama” (Hours: 15:00–Last order 23:00) Aromatherapy is a natural therapy that originated in Europe and uses essential oils extracted from plants. By taking in the power of plant aromas—such as medicinal herbs and botanicals—it helps promote balance of mind and body. Popular with both female and male guests. Created to help you relax even more deeply from the heart—your new healing retreat.
Fitness gym
None
Public Bath
The number of Public Bath
2
Business Hours
05:30~24:00
Hot spring
None
Free-flowing
None
Milky hot spring water
None
Additional Information
(Heating, Adding Water)
Remarks
Open-air bath
The number of Open-air bath
8
Business Hours
05:30~24:00
Hot spring
Available
Free-flowing
None
Milky hot spring water
Available
Additional Information
(Heating, Adding Water)
Remarks
Private bath
The number of Private bath
2
Business Hours
06:00~24:00
Hot spring
Available
Free-flowing
Available
Milky hot spring water
Available
Additional Information
(Heating, Adding Water)
Remarks
4,400 JPY (tax included) for 60 minutes, up to 6 guests.
Spring quality and benefits

Sulfur–Sodium–Chloride/Sulfate Onsen (Mildly Alkaline)

(Revised July 1, 2014: “Guidelines for Hot Spring Water Analysis”) [General Indications] Sensitivity to cold, peripheral circulatory disorders, mild hypertension, impaired glucose tolerance (diabetes), etc. [Indications by Spring Type] Atopic dermatitis, psoriasis vulgaris, chronic eczema, superficial suppurative skin infections

SaunaAvailable
Hot stone spaNone

Reviews

Overall Score
4.67
Wonderful (159)
  • Rooms & Amenities
    4.74
  • Facility
    4.72
  • Hospitality & Service
    4.69
  • Meals
    4.41
  • Onsen & Bath
    4.81
  • Satisfaction
    4.64

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Niigata Prefecture134 Tsukioka Onsen, Shibata City
TEL:+81-254-32-1515

■By Train
[Joetsu Shinkansen] Tokyo Station → Niigata Station (1 hr 40 min)
[Tohoku Shinkansen] Sendai Station → Omiya Station → Niigata Station (3 hr 15 min)
[JR Hokuriku Main Line] Kanazawa Station → Niigata Station (4 hrs)

From Niigata Station: local bus → 60 min, 1,500 yen
From Shibata Station: local bus → 20 min, 500 yen
For details, please visit the official website.
 
■By Car
[Kan-Etsu Expressway] Tokyo/Nerima I.C. → Niigata Nishi I.C. (3 hrs 40 min)
[Hokuriku Expressway] Kanazawa Higashi I.C. → Niigata Nishi I.C. (4 hrs)
*From Niigata Nishi I.C., take the Shin-Shin Bypass and exit at Keibajo I.C., then head toward Toyosaka. 40 minutes to Tsukioka Onsen.
[Ban-Etsu Expressway] Koriyama I.C. → Yasuda I.C. (2 hrs)
*From Yasuda I.C., take National Route 290 toward Shibata; Tsukioka Onsen is 15 minutes away.

Parking Information
Fee
Free for guests
Parking time
---
Parking space
No restrictions
Number of parking spaces
150 cars available outdoor
Valet service
Unavailable

Pickup and drop-off information
Unavailable

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