Yokokawa Station (Gunma Prefecture) × Highly rated for dining at Hotel·Ryokan

Despite the reasonable price, it was a truly wonderful Hotel and we were extremely satisfied! The Room was spotlessly cleaned, and the bath and toilet were separate, so we could relax in the tub and ease our fatigue. The pet amenities were also exceptionally well provided. At night, we really enjoyed a delicious T-bone steak at the steakhouse on the same property. We also heard that the dog meals use the same meat. At breakfast, they even took a commemorative photo for us, which became a great memory. The staff were kind to our dog as well, and we had a very comfortable stay. We will definitely stay again without hesitation, and it’s a Hotel I’d love to recommend to friends!

I’ve been visiting Karuizawa since I was young. Each time, I told myself I would stay here once I became an adult. The staff were very kind, and the Hotel was wonderful—I had a truly comfortable stay. They even have a thoughtful mailbox where you can post a letter to your future self or someone important to be delivered in 10 years, which made me want to come back and stay again in 10 years. Thank you very much.

We stayed to celebrate a birthday. The female staff member who assisted us at check-in, the female staff member who carried our luggage to our Room, and the male staff member who carried our luggage from the car were all kind and courteous—thank you very much. Breakfast was also very delicious. We would love to stay again for another special occasion.

This was my first stay here. The location is excellent, and the staff, Room size and layout, amenities, and the fact that we could be with our dog everywhere except the indoor baths made our Multiple Night Stay extremely comfortable. What I especially loved was a sign in the Room with a cute illustration of a dog saying, “Sorry, housekeeping—I slipped out!” It made me feel at ease and truly able to relax in the Room. Everywhere else we’ve stayed with our dog always has a sign saying there will be an additional cleaning fee, so I was really touched by the warmth here. I would definitely like to stay again next time.

A two-day trip to Karuizawa with the sole purpose of simply relaxing. The Room was spacious, and the surroundings were quiet, so we were able to unwind in peace. After a bit of sightseeing, we quickly returned to the Hotel, took a bath in the Room at 2:00 PM, and used the large public bath in the evening. On the second day, we used the large public bath from 3:00 PM. Both times no one else was there, so it felt like a private bath—such a luxury. There was also a free-flow sparkling wine service, and having it after bathing was amazing. While there, I had a chance to chat with one of your female staff members. That became my best memory from Karuizawa. I hoped I might see her at check-out, and I was so happy she was there. Sorry for talking for so long. Thank you very much for everything.

My favorite Hotel for the first time in three years. Once again, it was fun, comfortable, and absolutely wonderful. To all the staff… As always, you were kind and pleasant, and your attentiveness was outstanding—truly impressive. Everywhere in the Hotel was clean and beautiful, with a spacious, relaxing design… The tasteful use of wood was really nice. The Room was also large, spotless, and very comfortable. On the terrace, I enjoyed coffee at a leisurely pace and had an amazing time. The Onsen was clean and lovely—absolutely the best. We had breakfast at Karamatsu. Unlike last time, it felt more like a kaiseki-style meal. The rice cooked in a traditional kamado stove was exquisite. The handmade tofu was also fantastic. Everything was truly delicious—thank you for the wonderful meal. Thank you as well for accommodating my requests again this time. Thanks to you, it became a fun and relaxing trip—such a wonderful and perfect vacation—and I’m full of gratitude. Thank you very much. It’s truly a lovely and exceptional Hotel that I absolutely adore. I will definitely come again.

I wasn’t feeling well and wasn’t sure what to do, but the staff responded flexibly and kindly, and in the end it turned into a very enjoyable trip. I was able to make wonderful memories with my daughter, who will be starting her first job in April. Thank you very much!

The Facility was overall clean and well-maintained, which was great. The lounge had a variety of books, offering a refreshing experience. Free drinks and snacks were available, allowing guests to relax by the authentic fireplace while enjoying refreshments—a truly relaxing time after a long while. Regarding the bath, the shower pressure felt slightly weak. As for the toilet, the automatic lid opening feature was convenient; however, it would open and close on its own when standing near the sink, which was slightly unsettling. Overall, it was a pleasant experience.

After considering several options again, choosing this place was absolutely the right decision! Since it’s not a Hotel, the service is minimal, but from check-in to meal service, many of the staff—despite being young—gave the impression of being well trained. The Room is new, very clean, and spacious. Above all, the study is excellent. We chose in-room dining, and since everything is served at once, we didn’t have to wait wondering when the next dish would arrive; we could eat at our own pace, which was great. This is one Accommodation you should definitely include among those you visit regularly.

I love traveling solo, and this was my first stay here, but I was able to relax deeply. The staff were very considerate, checking in about drinks during meals and coming at just the right times without me needing to call. The food was also excellent and delicious. I chose a Room with a private Onsen, so I was happy to soak in the Onsen many times without worrying about others. I also enjoyed the classic atmosphere throughout the building. Thank you very much.

The view of Mt. Asama from the Onsen was wonderful. The Facility also seemed new and spotless. The water was amber-colored and had a pleasant Onsen scent. From beside the Hotel entrance, you can take a mini cable car (?) to the Onsen; you can also go by stairs, but it was nicely heated and warm, so I didn’t get chilled afterward. For breakfast, I was a bit surprised that for coffee options there was only hot coffee available. There wasn’t a machine to make café lattes or cappuccinos yourself either (maybe I should have asked...). It was very helpful that they could store our luggage at Prince Guest Service right next to the Shinkansen station. I took a walk along the Hotel’s walking path, and the forest atmosphere that Karuizawa is known for felt great. In mid-April, we were lucky enough to see the cherry blossoms in full bloom.

It was my first stay and I stayed for two nights, but it was even better than I expected, and thanks to the staff’s courteous service I was able to relax and enjoy my time. They upgraded my Room, and I was also able to use the Executive Lounge. There was a great selection of alcohol, the snacks were delicious, and I could unwind in a space with a wonderful view. I chatted with the lounge staff, who also made me a recommended drink—it was delicious. Next time, I’d like to stay here again with my children.

We were extremely satisfied with everything—the location, the Room, the meals, and the service. We stayed with four adults and a 0-year-old baby, and we were able to relax comfortably in a spacious setting. The Room was full of great taste, impeccably clean down to the smallest details, and felt wonderful. The food was also delicious and truly impressive. At the breakfast buffet, you can choose a main dish; we ordered pizza, and it was so good it didn’t feel like typical breakfast fare at all. The desserts were high quality as well—I can’t count how many times we said “So delicious!” over the two days (laugh). Every staff member greeted us with a smile and provided excellent service. They also offer rentals such as baby items, a hair iron, and a massage device, and even deliver them to your Room. The weather wasn’t great, but just staying at this Hotel made our trip completely satisfying—we’d love to stay again next time. Thank you very much.

We stayed with 4 people and 1 dog. The Room was odor-free, and we barely heard any other dogs, making it very comfortable. It would be nice to have a few more amenities. There was a note about limitations on the bathwater, but it turned out to be fine. Thank you!

We stayed at Karuizawa Prince Hotel East, where we used to come skiing when our children were little, to celebrate our daughter’s university acceptance. The atmosphere was unchanged and full of nostalgia. We were satisfied with everything—the staff’s service, the Onsen, and the meals. We made wonderful memories. Thank you very much.

The room, Onsen, and meals... everything was perfect for a comfortable stay. We used the service to celebrate my parents' wedding anniversary, and despite the last-minute request, we deeply appreciate the thoughtful anniversary hospitality. We would love to visit again!

All the staff provided excellent service, making our trip to Karuizawa a wonderful memory. The breakfast was delicious, and the room, a Japanese-Western style, was spacious and comfortable. We are very grateful for the prompt Shuttle Service to the station.

From check-in onward, the front desk staff were exceptionally welcoming and attentive. I also used the high-pressure O2 box included in the Plan, which was very refreshing. Although it was only a one-night stay, the Room was a comfortable size (I stayed in a Hollywood Twin), and I had a very pleasant time. I would love to stay again during ski season. The service was truly outstanding.

It’s a great Hotel. The Room was spacious, and the food was delicious. (We chose a Plan with breakfast included, and had à la carte for dinner.) The staff were also very kind. This isn’t specific to this Hotel, but since it applies to Karuizawa in general, those used to 24-hour convenience stores should be aware. There are very few convenience stores or shops where you can buy things at night (pretty much only near the station). So it may be worth preparing in advance. Even so, it was a great Hotel. We stayed for one night this time, but next time we’d like to do a Multiple Night Stay.

This was my first time staying here. To start with, at the entrance, I was a bit confused as there were Hotels on both sides of the road. Luckily, I chose the right one. The check-in counter is next to the shop, which has a great selection of items that are hard to resist. The Room was very clean and had adorable amenities that satisfied both me and my dog. Matching pajamas were also available for rent. The meals, both dinner and breakfast, were delicious, and my dog could join me in a complimentary cart provided by the Hotel. Since it was a birthday Plan, we even received a cake! I would love to stay here again!