Sumiyoshi Higashi Station × Highly rated for rooms and amenities at Hotel·Ryokan

I stayed here on this trip and had a very satisfying experience. The Accommodation was clean and well maintained down to the smallest details, making it very comfortable to spend time in. The staff were courteous, and I felt at ease from check-in to check-out. The Room had a calm atmosphere, and I was able to relax comfortably. I requested the breakfast buffet at short notice, but they kindly accommodated me; there was a wide variety of options and everything was delicious, so I really enjoyed it in the morning. I was so satisfied that I ended up eating too much. It is conveniently located near the Tennoji Station North Exit, with great access to the surrounding area, which was very helpful. I would definitely like to stay again if I have the opportunity.

We chose this Hotel to fully enjoy Abeno Harukas for the first time at my daughter’s request. I was a bit anxious about finding my way to the front desk, but the staff were very kind and made us feel at ease. Since the upper floors were being renovated, we made a Reservation on a regular floor, but the Room was spacious, with a wonderful view from the large windows. The bathroom also had a separate washing area and was conveniently divided by a door, making it easy to use. The Hotel’s loan items were well stocked and very helpful. We also used the lounge; although the outside view wasn’t as open as we expected, it had such a great atmosphere that it hardly felt like we were on the 38th floor, and it was very comfortable. There was also an excellent variety of food during cocktail time, and after we both enjoyed it thoroughly, we re-entered the observatory using our Harukas one-day pass—seeing a completely different mood and scenery from daytime was truly breathtaking. I’m really glad we chose Marriott. We would love to visit again. Thank you very much.

I was a bit worried since it’s basically unmanned, but the email communication was courteous and thorough. The Room was clean and spacious, and the bathtub and shower were separate, so I could relax and enjoy a long bath. I think there were other guests based on the number of shoes at the entrance, but it was surprisingly quiet. There are slippers (sandals) to get from the entrance to the Room, but if you’re concerned about hygiene, you might want to bring disposable slippers. Thank you for your hospitality. I’d like to stay again.

I used the machine for check-in, thinking it would be quicker, but I was surprised that I had to input not only the representative's name but also the names of all other guests. Why? At other accommodations, I've always checked in at the front desk with just the representative's name. It might have been less hassle to write it down at the front desk. I also used the machine for check-out. It was simple and smooth. However, unless someone dislikes face-to-face interaction, I don't see much advantage in using machines. It was a new and clean hotel.

My family home was under renovation, so I looked for a nearby Hotel and stayed in a double room for three nights. It felt a bit small for two people, but it was compact and had everything we needed, including a microwave and refrigerator, which was very convenient. Being able to ship our luggage from the front desk was also very helpful.

The breakfast is delicious. The Room is comfortable. The staff provide exceptionally hospitable service, so you can feel at ease.

I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

At check-in, my grandchildren who live nearby said they wanted to stay with us, so I asked just in case. The staff responded very kindly and allowed Child Sharing Existing Bedding. They were especially gentle and caring with my 8- and 3-year-old grandchildren.\nThis was the most moving service experience of our trip. Thank you very much.

We had a relaxing stay. We look forward to staying again.

I discovered this place on TikTok and decided to stay during the Expo. Conveniently located near the station, with a convenience store and coin laundry nearby. This is my second time staying here. For meals, both sushi rice and plain white rice are available, making it hard not to go for seconds! The egg yolks are rich, so I highly recommend trying TKG (tamago kake gohan). The large public bath offers a shampoo bar and even has a covered open-air bath—perfect for relaxing as long as you like. Free iced tea, coffee, snacks like rice crackers, and cookies were also delightful touches. True to its name "Namba," I walked back from Namba Station and even explored Shinsekai on foot. I'll definitely stay here again when visiting Osaka!

Thank you for allowing us to check in even though we arrived early. The parking is a coin-operated lot next to the Hotel, but during our stay the front desk validated it so we could enter and exit as many times as we liked, which was very convenient. From the second floor, there is direct access to the deck leading toward Ohama Park, which was helpful when taking walks around the area, such as along the canal promenade. Breakfast was generally very good. There was a wide variety of options, and the desserts in particular were excellent. It was also great to have a water dispenser and an ice machine; we appreciated the environmentally conscious approach of providing water without plastic bottles.

My husband injured his leg, so we changed our booking from a twin to a double and extended our stay from one night to two. During our stay, his leg pain worsened, and when we called the reception, they arranged a taxi for us. They have eliminated unnecessary services and are a Hotel that responds to guests’ needs. We were very satisfied. We are truly grateful to all the staff. Thank you very much.

The front desk service was excellent, always welcoming with a smile and very approachable. The Room was odorless, but the elevator had a wonderful fragrance. The okonomiyaki around the Hotel was delicious, and I could feel the spirit of Osaka in the people. During this trip to Osaka, I didn’t encounter anyone with poor manners—it truly felt like a wonderful prefecture. Thank you very much!

Located right in the heart of Shinsekai, we enjoyed delicious food and drinks, then relaxed at a leisurely pace in a spacious Room. We couldn’t make it this time, but there’s a public bathhouse nearby that opens early in the morning, so we’d like to enjoy that on our next visit.

A Plan with check-out until 1 PM at the same price was very helpful! I will consider using this again.

We visited as a couple and also used the hot stone sauna. The hot stone sauna is available until 5:00 a.m., and bathing is available until 8:45 a.m. You can enjoy it to the fullest. By staying overnight, you can also do your own thing separately from your partner (for example, when to head back to the Room). You can bathe again from 10:00 a.m. the next morning, so it’s great value. We didn’t use the pool this time, but if you do, it should feel like an even better deal. The breakfast buffet was quite crowded, so we could really tell how many guests there were. Since we live nearby (along the Osaka Metro lines), we thought an overnight stay might be unnecessary, but considering you can enjoy two days without going home, staying over is definitely worth it. The baths and sauna are excellent. The hot stone sauna is excellent too. Not only can you enjoy bathing and dining, but being able to use the gym as well is fantastic. We’d love to stay again.

I stayed for a Multiple Night Stay. The staff were very helpful, and when I returned the next day, I was happy to find fresh towels hanging on the doorknob. The bathroom was small, but I had a comfortable stay. Thank you for your hospitality.

I stay here a few times a year. I’m very grateful to be able to stay at this rate. It was quiet and very pleasant. The Room was clean and well maintained. I will be staying again next week, in April, and in May. Thank you very much.

The staff kindly assisted us when we left our luggage before check-in. The Room was clean, quiet, and allowed for a good night's sleep.

I stayed for two nights. After reading the Reviews, I was a bit concerned about cleanliness, but the room was very well cleaned and spotless. Although it is right in front of a main road, it wasn’t noisy enough to bother me, and once the windows were closed I couldn’t hear it. The station is also nearby (within a 10-minute walk), and there is a shopping street between the station and the Hotel, so shopping and dining were very convenient. I had a very comfortable stay. Thank you very much.