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The location and Facility are so wonderful that words can’t describe them. I’d love to stay again.

As a treat for myself, I stayed at my beloved Mandarin Oriental, Tokyo. Spending a relaxing Hotel stay while taking in views that felt like a heavenly sanctuary was the perfect way to refresh. In the room, they had prepared a fruit plate with a message, Mandarin Oriental blend tea, and cereal cookies. Together with the chocolates I received at check-in, I savored each one carefully. For both dinner and breakfast, I used in-room dining and was able to enjoy my meal and drinks at a leisurely pace. Wanting to enjoy Valentine’s cake and chocolates with my drinks, I bought a heart-shaped cheesecake and heart-shaped chocolates from the gourmet shop on the first floor—it made for such a happy night. In the morning, I chose the Japanese set breakfast and thoroughly enjoyed the beautiful tableware and the many carefully prepared dishes. The “Thank you always” message fruit plate became a wonderful memory—I took lots of photos after my meal. I also got to enjoy my favorite spa twice: once at night with sparkling city views, and again early in the morning at sunrise. I was also able to unwind in the in-room bathtub with hinoki bath salts. During magic hour at dusk and dawn—and while admiring the glittering night view—I felt truly grateful to be alive, filled with happiness and abundance. Thanks to all of your staff who supported me throughout my stay, it became an unforgettable 2-day/1-night experience right up until the very end. Thank you so much for an exceptionally happy Hotel stay where I could spend such precious time!

All rooms are clean and well-maintained, with spacious baths featuring excellent water quality and temperature. Meals were perfectly portioned, and even during a multiple night stay, the menu was completely different each day. It would have been nice to have a coffee maker in the breakfast area, but the breakfast itself was simple, homemade, and delicious. The male staff member with glasses was very kind and attentive to my mother, making this accommodation a place we definitely want to visit again.

During our trip, my child came down with a fever and we couldn’t go to the breakfast buffet, but a staff member kindly told us, “It’s fine to take food from the buffet back to your Room and eat there.” We truly appreciate their flexible and thoughtful support. The view from the

We stayed here as a couple for our wedding anniversary. It seemed we had the place to ourselves by chance, so we were able to truly relax. Every dish was carefully prepared, and everything was a flavor we had never tried before—absolutely delicious. The owners were also very kind, and we had a wonderful time. We would love to come back and stay again at a leisurely pace.

The sunset, the Seto Ohashi Bridge, and the lights of the islands at dusk... It was truly breathtakingly beautiful. The buffet offered a variety of delicious dishes. The morning view while soaking in the bath was also wonderful. I had always wanted to visit, and it was tr

I stayed in the main building. "Impeccable" is the word that sums it up. Having experience in the accommodation industry myself, I can confidently say that the level of hospitality here is exceptional even from a professional perspective. The caretaker who warmly supported my stay like a concierge had an excellent sense of balance in their approach. Thank you so much. I will definitely visit again.

We stayed two nights at this Hotel; on our second day they arranged for us to rent a car directly from them while providing recommendations for various sightseeing spots nearby—the sunset spot they suggested turned out breathtakingly beautiful! Even after checking out later on D

Looking down at the Takase River from the Room, watching it flow gently and quietly is truly soothing. Instead of the Room’s gourmet bar being lined with FAUCHON pastries as before, it now features collaborative yatsuhashi, dorayaki, and arare—items you can only enjoy by staying here. The tea selection had changed from black tea to Japanese tea, but when I asked for FAUCHON black tea, they kindly prepared their signature TEA BAG for me. Thank you very much. Dinner is always beautifully presented and delicious, and my elderly mother happily finished every bite. We are looking forward to staying again.

We stayed again as a couple (with our dog) for the first time in two years. We heard it would start raining from the evening of our arrival day, so we came just after 1:00 p.m. hoping to let our dog play in the dog run. When we explained this at the front desk, they kindly said, “Of course,” and welcomed us right away. We let our dog play for over an hour and thought he must be tired, but before we knew it, it was time to check in. As always, everything was spotless down to every corner. All amenities were placed within easy reach, making for a comfortable start. He still wanted to play and kept staring at the dog run from the second-floor balcony, but raindrops began to fall, so they kindly took us by boat to New Awaji Main Building. We enjoyed a luxurious bath there, then took a wagon Shuttle Service back to Shimahana. Everywhere we went, all staff greeted us with warm smiles, and we were able to head into dinner feeling great as usual. The “Seasonal Delicacies Course” was an outstanding meal carefully prepared with seasonal ingredients—gentle enough for an older couple like us—and every dish left us feeling refreshed both physically and mentally. This is the number one reason we want to return again and again. The next morning we also enjoyed the breakfast buffet heartily (forgetting our age). As expected, everything was delicious. Because of yesterday’s rain our dog didn’t quite get enough exercise, but we left truly satisfied thanks to your wonderful hospitality. We hope to return again soon. Thank you very much for taking such good care of us.

The Room was beautiful and very comfortable. Thanks to the provided hot stone spa ticket, I was able to relax and enjoy the sunset over the lake from the Room after my session. The dinner was especially delicious, featuring seasonal dishes and soba noodles, making every momen

The view from the bath was stunning, with a beautiful ocean view. In the morning, the moonlit dawn was incredibly magical and lovely. Dinner featured freshly grilled and fried dishes served piping hot, which surprised and impressed everyone. Since my parents live in Suwon, we

I stayed here with my family a few years ago and had a wonderful experience, so this time I returned for a two-person trip with my mother. The full-course crab meal was incredibly luxurious—far more than we could finish. My mother was truly moved, saying it was the first time she had ever eaten crab this delicious. The Room was very clean, and the Onsen bath was wonderfully relaxing—we were completely satisfied. Thanks to you, our trip together became a truly memorable one. Thank you very much. I would love to stay again with my family.

The shuttle service by boat was excellent, and the luxurious design of the hotel was truly exciting. The bath that felt like floating on the sea was amazing, and I loved the free drinks that even included wine. The French course meal we had as a family for the first time was de

It was my first time staying here, and the Room was spacious with an ocean view, very clean, and overall excellent. The breakfast buffet had a high standard, and even my picky wife praised it, saying, "You can't replicate the flavor of this porridge." I also appreciated the unlimited sea grapes—a small but delightful touch. The kitchen utensils were well-equipped, allowing us to buy interesting ingredients from local supermarkets and try them out. Although I didn’t use the public bath, the private bathroom in the Room was great. I had no complaints at all and gave everything a 5-star rating!

Meeting Ga-chan, your adorable resident cat mascot, made me so happy! The onsen experience, meals, staff hospitality—everything about this accommodation was excellent! For cat lovers it's perfect; even those who aren't will surely be satisfied with this wonderful accommodation

I always stay here. It’s quiet, and the rooms are spacious and clean. Above all, I love the large public bath. The bath area is also very clean, and the amenities are well stocked. The breakfast offers a wide variety of options, and the service is excellent.

I’m glad I was able to stay at a great price during the limited-time sale. As expected from Mitsui’s top-tier Hotel brand, the building and the Room were excellent. I was especially satisfied with the delicious Thermal Spring experience and Toki dinner. However, it was disappointing that you can no longer enjoy buffet items with the Japanese breakfast, which seemed to be available before.

I have stayed at this Hotel three times over the past year. The nostalgic and warm atmosphere of Tomonoura feels more like returning to my hometown than just traveling, and I am always impressed by the attentive hospitality of the Hotel staff. The meals are also delightful, with carefully crafted dishes that captivate both the eyes and the palate. I look forward to staying here again several times this year as well. Thank you in advance for your hospitality!

We are sharing it as is. (26th Floor Twin Room) "The Hotel we stayed at today was spacious, open, and wonderful. The night view from here was as beautiful as a starry sky. I want to come back to this amazing Hotel again. Thank you to all the Hotel staff! Thank you!!" We, along