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Overall, we were very satisfied! The dinner was excellent as well as breakfast; there was plenty of food served in the morning too—the simmered blackthroat seaperch stood out as especially delicious. When sleeping at night with all lights off, only the blue light from the air co

I’ve stayed here many times on business trips, and every visit has been extremely comfortable. Everyone—from the front desk to the breakfast and dinner staff—is genuinely pleasant, with attentive and thoughtful service. The sashimi at dinner is outstanding in both freshness a

At Aman Group properties, I always enjoy a truly wonderful, completely stress-free experience. This time as well, from the Shuttle Service from Kashikojima Station to being dropped off back at Kashikojima Station at the end of my stay, everything was exceptional—the thermal springs (the highlight of this Facility), two meals, and the lounge. Thank you sincerely for your warm hospitality.\n\nI was a little disappointed that I couldn’t fully enjoy walking around within the property as I can at other places, perhaps because the grounds are so expansive—but it can’t be helped.\n\nAs I stopped by alone on this occasion while on a business trip, I hope to return next time with my family. I look forward to staying with you again.

The breakfast was very delicious, and I was satisfied. Although the convenience store is a bit far, you can take care of drinks and meals within the property, and both in the morning and evening, the tea and coffee machines in the lobby were available. The refrigerator had nicely sweet treats and water as well, which was thoughtful. The Room felt a bit dry, so I borrowed a humidifier. If left on overnight it was a little noisy, so I would appreciate it if this could be considered if possible. It was also possible to change the size of the loungewear upon request, but there was no notice anywhere, so I ended up looking around for it.

The staff were polite and approachable, and the Room was clean. The Onsen was not crowded, so it was easy to use. There were also free drinks and a table tennis table, which I enjoyed with friends. I only had breakfast, but there was a wide variety of options and it was delicious. If I have the chance to visit again, I will return.

It’s a wonderful Hotel. You can see attentive guest service throughout. In the bath area, amenities are prepared for each guest. They even provide shaving foam and face wash (and there are trash bins as well). The kids’ play area is thoughtfully designed and very welcoming. The dinosaur maze is a fantastic idea. In summer, you can enjoy the lively pool and the outdoor playground equipment. The Room was spacious and comfortable. The renovations have been well planned and handled. You can also take a walk at Tojinbo along the Ariso Promenade, and Oshima and Echizen Matsushima are close by, which made our stay very convenient. We also tried to catch the sunset at Sunset Beach, but it was cloudy. Thank you very much.

I was very satisfied. The Onsen was amazing. He is a foreigner and really liked the yukata as well, haha. I want to visit again!

We stayed for one night and two days, and we were very satisfied with the high-quality service provided by this large-scale Hotel. Honestly, we didn’t expect much due to its size, but the service exceeded our expectations. We were particularly impressed by how each staff member c

We stayed two nights at this Hotel; on our second day they arranged for us to rent a car directly from them while providing recommendations for various sightseeing spots nearby—the sunset spot they suggested turned out breathtakingly beautiful! Even after checking out later on D

The bed in my room had a mattress and pillow that suited me perfectly, allowing me to sleep soundly after a long time—it was amazing (I wish I knew where they were from). The staff's hospitality was excellent, making my stay very comfortable and reassuring. I would love to vi

We stayed as a family on a breakfast-only Plan. Although the Accommodation seemed to have quite a lot of Rooms, it never felt overly crowded, including the large public bath, so we were able to relax and fully enjoy the Onsen. With both the main bath and the open-air bath, the total area is spacious and comfortable. Breakfast was exactly what you’d expect from a Ryokan breakfast, and we were very satisfied. The koi and turtles swimming in the lobby were wonderful. Keeping such a large building clean and well maintained must be challenging, but we would love to stay again.

The lounge also had a great collection of records—I couldn't resist playing some nostalgic tunes. There were plenty of tabletop games too; I almost didn’t want to return to my room! Watching the sunset from the Onsen while relaxing at this hotel was truly rejuvenating. I

Our stay at Ginrinsou was truly enjoyable and deeply relaxing. The setting, rooms, meals, Onsen, and service were all excellent, leaving us with wonderful memories—we would choose it again.

The location with views of Aso was excellent, and the Accommodation’s serene atmosphere and cleanliness were outstanding. Naturally, both the cuisine and the Onsen were superb, and I was impressed by the staff’s attentive hospitality—from parking guidance to the tour of the Accommodation and meal service. The washroom mirror was set too low for men, so it would have been better if it were a bit higher.

I’m glad I was able to stay at a great price during the limited-time sale. As expected from Mitsui’s top-tier Hotel brand, the building and the Room were excellent. I was especially satisfied with the delicious Thermal Spring experience and Toki dinner. However, it was disappointing that you can no longer enjoy buffet items with the Japanese breakfast, which seemed to be available before.

Since I live in another prefecture, I can’t visit very often, but every time I do, I’m reminded how kind the staff are and how wonderful their smiles are! The food is delicious, the restaurant has such an open and relaxing atmosphere, and of course I love the baths too—but coming here always leaves me feeling refreshed and energized. It’s so comfortable that I almost don’t want to go home… This time, due to my own circumstances, I asked to check in a little earlier than scheduled, and you kindly accommodated me without hesitation. Thank you so, so much! Next time I’d love to bring my son and his wife as well. Thank you for taking such great care of us!

After evening baths came complimentary ice cream bars—a perfect touch making everything feel luxurious beyond words. I couldn’t have given my wife a better birthday gift than this experience—it truly became one of our best trips in recent years. I wholeheartedly recommend this H

The beef shigureni rice balls were absolutely delicious! I visited several nearby shrines and was completely satisfied with everything—the view from my Room, breakfast, and nearby attractions. Since I heard that activities are also great here, I plan to return with my young chi

We also had the chance to use the bath in complete privacy by coincidence, which was very relaxing! This hotel is one of the top three accommodations we've ever stayed at in our lives. If we have another opportunity, we would love to stay here again! Thank you for creating such w

Tatami with beds, very relaxing. Traditional hospitality with tabi socks provided. The bath on the 18th floor offers a stunning night view of the Tokyo Metropolitan Government Building from the open-air bath. Breakfast exceeded expectations with New Year's osechi dishes. About 80% of guests were from overseas, but everyone had good manners, and the bath area was kept clean. There is a 7-Eleven convenience store across the street.