Nationwide × Stays Popular For SunsetsHighly rated for customer service and hospitality at Hotel·Ryokan - 21Page Number

The food was very delicious, and the staff at reception and serving were kind, allowing us to relax and enjoy our stay comfortably. The lobby was clean, and we could enjoy beautiful sunsets. Within a 5-minute walk, we could also enjoy tide-pooling and fishing. We would love to us

When we mentioned it was for our honeymoon, there was a surprise in the Room, and we were touched by the hospitality. Dinner was delicious, featuring dishes made with ingredients from Miyako Island. Additionally, snacks were provided to enjoy the sunset, making it perfect for

This may not be the first thing to mention, but the bathrobe was so fluffy! The bedding was light, soft, and warm. The sheets were comfortably pressed—not too stiff or scratchy. The hair dryer was a Salonia, and I could really feel the attention to detail. There was also cleansing oil in the bath amenities. Above all, the food was outstanding; as an auberge-style Accommodation, we even enjoyed dessert, and they kindly brought the wine we couldn’t finish back to our Room. As for the meal itself: the first tomato mousse was unmistakably tomato and immediately won me over. The appetizers offered such a variety that my eyes kept wandering across the plate. For the main meat dish I chose pork—no tough parts at all, and it was cooked perfectly. The fish was black sea bream; its fluffy texture was incredible. Even the palate-cleansing sorbet had a light mint flavor that wasn’t overpowering—perfectly balanced. Each vegetable seemed cooked in a way that suited its character, with consistent texture throughout; you could tell how carefully everything was prepared. For wine, I shared my preferred budget and tastes and ordered one bottle of red plus one pairing set for one person—but I’m sure white would be just as enjoyable here too. The restaurant has large windows as well; sitting by them felt wonderfully open and airy. The interior colors were beautiful—not just classic—and gave an overseas feel. Breakfast pot-au-feu had gentle seasoning while bringing out each vegetable’s flavor; it may look like an ordinary meal at first glance, but it felt like a high-quality breakfast focused on substance rather than volume. Also—perhaps because they can’t provide proper care when fully booked—it didn’t feel crowded at all (even if it may have been full), so we enjoyed a quiet, truly relaxing stay. Watching Lake Hamana from our Room as dusk softly fell… then heading to dinner once it became too dark to read—that way of spending time felt like the best reward and a moment of real happiness for me. If I had to mention one thing: there is a step at the Room entrance. I forgot about it and nearly tripped a few times… A small downlight like a night light near that step would make it safer. Overall though, there were no real negatives—this was a wonderful Accommodation with genuine hospitality. Since I’m sure the menu changes with each season, I’d love to visit again.”

At check-in, the staff provided a courteous and thorough introduction, and we had a very comfortable stay. There was a park just a short walk away, with beautiful ocean views—an excellent location. A 24-hour convenience store was also about a 5-minute walk away. Inside the Accommodation building, the space was stylish and thoughtfully furnished piece by piece. It was clean, and amenities such as shampoo were high quality. The kitchen had an easy-to-use two-burner gas stove, and we cooked dinner in the evening, which was very comfortable. We traveled with our dog, and it seemed to absolutely love the dog sofa that was provided—it stayed on it the whole time and looked very relaxed.

The club lounge allowed children to enter and had a luxurious yet playful vibe that made it comfortable for kids. The food menu was extensive, featuring kid-friendly options like chocolate fondue, pasta, fries, and pancakes—plenty to fill us up and leave us very satisfied.

We stayed two nights at this Hotel; on our second day they arranged for us to rent a car directly from them while providing recommendations for various sightseeing spots nearby—the sunset spot they suggested turned out breathtakingly beautiful! Even after checking out later on D

We stayed as a family on a breakfast-only Plan. Although the Accommodation seemed to have quite a lot of Rooms, it never felt overly crowded, including the large public bath, so we were able to relax and fully enjoy the Onsen. With both the main bath and the open-air bath, the total area is spacious and comfortable. Breakfast was exactly what you’d expect from a Ryokan breakfast, and we were very satisfied. The koi and turtles swimming in the lobby were wonderful. Keeping such a large building clean and well maintained must be challenging, but we would love to stay again.

The lounge also had a great collection of records—I couldn't resist playing some nostalgic tunes. There were plenty of tabletop games too; I almost didn’t want to return to my room! Watching the sunset from the Onsen while relaxing at this hotel was truly rejuvenating. I

Our stay at Ginrinsou was truly enjoyable and deeply relaxing. The setting, rooms, meals, Onsen, and service were all excellent, leaving us with wonderful memories—we would choose it again.

The location with views of Aso was excellent, and the Accommodation’s serene atmosphere and cleanliness were outstanding. Naturally, both the cuisine and the Onsen were superb, and I was impressed by the staff’s attentive hospitality—from parking guidance to the tour of the Accommodation and meal service. The washroom mirror was set too low for men, so it would have been better if it were a bit higher.

I’m glad I was able to stay at a great price during the limited-time sale. As expected from Mitsui’s top-tier Hotel brand, the building and the Room were excellent. I was especially satisfied with the delicious Thermal Spring experience and Toki dinner. However, it was disappointing that you can no longer enjoy buffet items with the Japanese breakfast, which seemed to be available before.

We were able to share so many first-time experiences together, and each one became a truly precious memory. There were so many fun items provided that we couldn’t even enjoy them all within our stay—and we were also thrilled that the bath amenities were Aesop. This villa far exce

After evening baths came complimentary ice cream bars—a perfect touch making everything feel luxurious beyond words. I couldn’t have given my wife a better birthday gift than this experience—it truly became one of our best trips in recent years. I wholeheartedly recommend this H

The beef shigureni rice balls were absolutely delicious! I visited several nearby shrines and was completely satisfied with everything—the view from my Room, breakfast, and nearby attractions. Since I heard that activities are also great here, I plan to return with my young chi

We stayed for one night and two days, and we were very satisfied with the high-quality service provided by this large-scale Hotel. Honestly, we didn’t expect much due to its size, but the service exceeded our expectations. We were particularly impressed by how each staff member c

We also had the chance to use the bath in complete privacy by coincidence, which was very relaxing! This hotel is one of the top three accommodations we've ever stayed at in our lives. If we have another opportunity, we would love to stay here again! Thank you for creating such w

Tatami with beds, very relaxing. Traditional hospitality with tabi socks provided. The bath on the 18th floor offers a stunning night view of the Tokyo Metropolitan Government Building from the open-air bath. Breakfast exceeded expectations with New Year's osechi dishes. About 80% of guests were from overseas, but everyone had good manners, and the bath area was kept clean. There is a 7-Eleven convenience store across the street.

Dinner featured a luxurious platter of Ise lobster, golden eye snapper (kinmedai), and turban shell (sazae) – all absolutely delicious. The tuna sashimi was exceptional! The kinmedai rice dish was also delightful and very filling. Breakfast served in-room was equally satisfying.

The service, food, and room were all excellent. In particular, the service was very polite and pleasant in terms of language and demeanor. Thank you for even giving us a souvenir on our way home. One unfortunate thing was that there seemed to be insects in the room. When

I made a Reservation to celebrate my grandmother’s birthday. Since the Room was not a suite, it felt moderately spacious and not especially luxurious, but the view was great, and both dinner and breakfast were excellent. The welcome chocolates were also delicious, and she was very happy. Thank you as well for accommodating our request to add a birthday plate at dinner.